Customer Service
The focus is on our application expertise, our experience in developing tailor-made processes for our customers and our comprehensive solutions that go far beyond products, equipment and technology, from the planning stage to the full operating process.
- Constant research & development

In our laboratories we constantly focus on developing new technologies and treatment programs to meet our customers´needs.
- Initial support
We provide intensive support during the initial start-up until stable operating conditions are obtained.
- Follow-up We offer regular on-site analysis, careful monitoring of the treatment including on-line techniques, remote control systems, and reporting for a comprehensive control of the water treatment process.
- Continuous improvement
We are aware that operational conditions can change. By periodical process reviews we ensure that our treatment can be adjusted or improved if necessary at any time.
- Engineering & Equipment
Our experts support you on the engineering of the plant. They can provide you with the equipment needed to implement our treatment programs hereby complete your customized water treatment.
- Legislation
We provide you with information concerning legislation and environmental issues: e.g. REACH regulations and constraints, individual environmental risk assessment, according to the international standards, ecological and toxicological evaluations of products and processes.
- Training
Customer seminars and individual training in all relevant subjects, e.g.:
- Water treatment technologies
- Safety (product handling, personal protection)
- Analysis, methods of control
- Equipment
- Your benefit
We support you to increase the efficiency of your systems, to reduce maintenance operations and to save water, which means: to reduce costs.
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